PRIVACY POLICY

DAL AVIATION SWITZERLAND SARL - Privacy Policy

DAL Aviation Switzerland SARL with a capital of 30,000 CHF, whose registered office is at c/o FINOFID SA Rue du Mont-Blanc 7 1201 Genève registered with the Trade and Companies Register under number CH-660.1.031.018-6 , is responsible for processing the personal data collected on the Site within the meaning of the regulations applicable to personal data, and in particular Law No. 78-17 of January 6, 1978, known as the "Data Protection Act", and EU Regulation 2016/679 of April 27, 2016, on the protection of individuals with regard to the processing of personal data and the free movement of such data (hereinafter "GDPR"). The host of https://www.dalaviation.ch is DevoLab SAS with a capital of 3,000 EUR, whose registered office is at 223 Avenue Emile Counord 33300 Bordeaux - France, whose email address is contact@devolab.net. Your privacy is important to us, so DAL Aviation Switzerland SARL , a company based in the Switzerland, has created the following Privacy Policy ("Policy") to let you know what information we collect when you visit our Site https://www.dalaviation.ch ("Site"), why we collect it and how we use it. The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our Site. When this Policy mentions "We", "Us," and "Our" it refers to DAL Aviation Switzerland SARL and its subsidiaries and affiliates. This Privacy Policy is governed by our Terms of Use, you can find it here. For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at contact@dalaviation.ch.

1. INFORMATION WE COLLECT FROM YOU

We collect the information You provide to us, and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations.
  • Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Name, Surname, Phone, Username, Passwords, Personal Number, Address.
  • Communications, Chats, Messaging. When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.
  • Payment Information. To order and use features of Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your Billing address.
  • Login information. We collect Login information if You are logging to our account with Authentication Data.
  • 100% of charter price 12 hours before date of flight

    • 2. INFORMATION WE COLLECT AUTOMATICALLY

    When you use our Site or contact us directly, we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them. This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.
  • Log data and Device information. We automatically collect log data and device information when you access and use the Site, even if you have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses.
  • Tracking technologies and Cookies. We use Cookies, CI codes (click tracking), Tags. We also automatically collect information about device's operating system.
  • Usage information. We use a tool called "Google Analytics" to collect information about your interactions with the Site (what pages you visit, such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Site. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit Google
  • Publicly available personal Information.

    • 3. THE WAY WE USE YOUR INFORMATION

    We process your information adhering to the general data processing principles. We may use the information we collect through our Site for several reasons, including to:
  • identify the user
  • create an account
  • create a trusted environment
  • create statistics and analyze the market
  • stay connected
  • customize marketing
  • send billing information
  • manage user orders
  • contact user
  • improve services
  • ensure data security and prevent fraud
  • comply with applicable laws
  • request feedback
  • post testimonials
  • provide support
    • We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.

    4. DIRECT MARKETING

    We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below. If you wish to withdraw the consent for direct marketing, and refuse to receive information from us, you may exercise such option at any time you wish by sending an email to contact@dalaviation.ch.

    5. HOW WE MAY SHARE YOUR INFORMATION

    We may share your information with third parties that we use to provide and support our Services:
  • Analytics - Google Analytics
    • We may also disclose your information to third parties:
  • Where required by law or regulatory requirement, court order or other judicial authorization.
  • In response to lawful requests by public authorities, including for the purposes of meeting national security and law enforcement requirements.
  • In connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganization of a business.
  • To protect or defend our rights, interests or property, or that of third parties; (e) to investigate any wrongdoing in connection with our products and services.
  • To protect the vital interests of an individual.

    • 6. COOKIES

    Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information. Cookies from our Site cannot be read by other Sites. Most browsers will accept cookies unless you change your browser settings to refuse them. Cookies we use on our Site:
  • Strictly necessary cookies - These cookies are required for the operation of our Site. They help us to show you the right information, customize your experience, and allow us to implement and maintain security features as well as to help us detect malicious activities. Without these cookies operation of the Website would be impossible, or its functioning may be severely affected.
    • You may find more information about how to delete cookies, as well as the other useful information related to the use of the cookies, on the website http://www.allaboutcookies.org/.

    7. INFORMATION FROM MINORS

    This site and our Services are not intended for or directed to persons under the age of 18. We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our Site or Services. We will delete any information we discover is collected from a minor. Please contact us using the contact details below if you believe we might have information about a minor.

    8. SENSITIVE INFORMATION

    We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation. Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe it might contain sensitive data.

    9. PAYMENT INFORMATION

    To order and use our services we may require you to provide certain financial information to facilitate the processing of payments. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your Personal information is governed by their Privacy Policy. All payment data is stored by. You may find their privacy policy link(s) here.

    10. RETENTION

    We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements. We will retain your personal information as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information longer.

    11. SECURITY

    We have implemented security measures designed to protect the personal information you share with us, including physical, electronic, and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks. Regardless of the measures and efforts taken by us, the transmission of information via internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish, or otherwise share with us or anyone else. We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm. If you have any questions regarding the security of our Site or Services, you are welcome to contact us at contact@dalaviation.ch.

    12. YOUR RIGHTS

    You are entitled to a range of rights regarding the protection of your personal information. Those rights are:
  • The right to access the information we have about you. If you wish to access your personal information that we collect, you can do so at any time by contacting us using the contact details provided below.
  • The right to rectify inaccurate information about you. You can correct, update or request deletion of your personal information by contacting us using the contact details provided below.
  • The right to object the processing. When we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of your consent.
  • The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in your country of residence in the event where your rights may have been infringed. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.
  • The right to erase any data concerning you. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.

    • 13. APPLICATION OF POLICY

    This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services or other sites linked from our Site or Services.

    14. AMENDMENTS

    Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).

    15. ACCEPTANCE OF THIS POLICY

    We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform by using the way as indicated in Section 14. Continued use of this Site implies acceptance of the revised Policy.

    16. FURTHER INFORMATION

    If you have any further questions regarding the data we collect, or how we use it, then please feel free to contact us at the details as indicated above. Users from EU and EEA can easily contact our European representative: Nicolas Trefeil, contact@dalaviation.ch, +41 22 552 52 51.

    DAL AVIATION SWITZERLAND SARL - Cookie Policy

    We use cookies to help improve your experience of GetTerms.io. This cookie policy is part of our privacy policy. It covers the use of cookies between your device and our site. We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies. If you don't wish to accept cookies from us, you should instruct your browser to refuse cookies from https://getterms.io. In such a case, we may be unable to provide you with some of your desired content and services.

    What is a cookie?

    A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the cookie's purpose, and the lifespan of the cookie itself. Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language). Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site. Cookies set by other sites and companies (i.e. third parties) are called third-party cookies They can be used to track you on other websites that use the same third-party service.

    Types of cookies and how we use them

    Essential Cookies:

    Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing. We use essential cookies to enable certain functions on our website. We use functionality cookies for selected features on our site.